Frequent ask question

When you check out,  website will calculate how much delivery fee add to your order, we offer free delivery when your order over $80 before tax in Guelph or pay lower delivery fee $8 per order, offer free shipping when when order over $99 in other area of Canada, otherwise pay low shipping fee only $9.99

No. In compliance with Health Canada and Ontario regulations, you must be strictly 19 years of age or older to purchase any vaping products. Age verification is required.

If you make order, when verifiy,you cann’t get the vape, for this reason, you are also not qualified for refund, so if you are not over 19 years old, don’t shop here.Thanks.

We accept online payment Credit Card approved by Helcim, or by Interac E- transfer to info@wildvapes.ca ,or cash when pickup at our Guelph Location   

49 Cork Street East.

All order before 3pm will be handled same day to shipping,second day for after 3pm,local within Guelph delivery, quick as soon as possible, except holiday.

All data are securied, trusted by million customers of WooCommerce and Helcim

We will start delivery process as soon as possible if products are in inventory, but expect couple days to arrive to your home

We send an e-invoice directly to your email account upon purchase. A paper invoice can also be provided upon request. Additionally, you can always access your order history and invoices by logging into your online account (available for up to 1 year).

We offer weekly special, up to $5 off per piece of vape product, for first customer we off 10% your purchase by use coupon No1Order, welcome you often come back to check good deals.

A burnt taste usually happens when the cotton wick inside the heating coil dries out and burns. This is commonly referred to as a “dry hit.” Here are the most common reasons and how to fix them:

  • Chain Vaping: Taking multiple puffs in rapid succession doesn’t give the cotton enough time to soak up more e-liquid. Try waiting 15–20 seconds between puffs.

  • Low E-Liquid Levels: If your pod or tank is running low, the liquid can’t reach the wick. Keep your tank topped up to avoid burning the coil.

  • Not Priming a New Coil/Pod: When you open a brand new vape or pod, the dry cotton needs time to saturate. Let a new device or pod sit filled with e-liquid for 5 to 10 minutes before taking your first puff.

  • The Coil is Simply Dead: Coils and disposable vapes don’t last forever. If you’ve been using it for a while and the taste changes permanently, it’s time to replace the pod or disposable device.

    Yes, we ship to most provinces across Canada! However, please note the following provincial restrictions before placing your order:

  •  Age Requirements: While the legal age in Ontario is 19+, you must meet the legal smoking/vaping age of your destination province (e.g., 18+ in Alberta, 21+ in Prince Edward Island).
  • Flavor Restrictions: Due to provincial regulations, we cannot ship flavored e-liquids or flavored disposable vapes to Quebec, Nova Scotia, New Brunswick, Prince Edward Island, or the Northwest Territories. Only tobacco or flavorless options are permitted for these regions.
  • British Columbia & Saskatchewan: Shipments to BC and Saskatchewan may be subject to strict package volume limits or specific provincial vape taxes applied at checkout.

Note:We only carry Ontario or Federal stamped products.

We only sell high quality vape products, all through certified vape distributor in Ontario.All are popular products in Canada markets, the brand such as Allo,Flavour Beast, Oxbar,Stlth,Geekbar,ElfBar, Level X,etc

We accept refund only when the products in original package,not open and use.

you need pay return shipping fee.more detail see store policy page.